FOR ORGANIZATIONS
Workshops for Responsible Innovation, AI Leadership, and Culture Change
Peace Innovation Lab workshops help organizations turn strategy into daily behavior. Through behavior design, engagement architecture, and applied peace innovation methods, teams learn how to build trust, improve collaboration, and design systems that create measurable positive outcomes.
Workshop Menu
Culture by Design
Build innovation into daily behavior.
Culture by Design is a long-form engagement for organizations undergoing transformation. Over several months — often a full year — PIL works with leadership teams to turn strategic intent into daily practice: the norms, rituals, workflows, and decision patterns that shape how people collaborate, innovate, and adapt.
Explore Culture by Design
Creating Extraordinary Customer Experiences
Designing trust into every interaction.
This workshop helps organizations move beyond transactional customer service toward relationship-centered experience design. Using behavior design methods, teams learn how to identify the small moments that shape customer trust, reduce friction, and create long-term value.
Participants leave with a practical approach for redesigning customer interactions, service touchpoints, and AI-enabled workflows so that personalization scales without becoming impersonal.
Leading in the Age of AI
Turning technological change into disciplined action.
AI is changing what organizations can do, but leadership still depends on judgment, coordination, and trust. This workshop helps leaders understand where AI creates real leverage, where it introduces risk, and how to design systems that translate strategic decisions into daily behavior.
Drawing on Peace Innovation Lab methods and Stanford’s behavior design tradition, participants learn how to use behavior design, engagement architecture, and AI-enabled workflows to improve decision quality, team alignment, and organizational adaptability.
Designed For
From Workshop Participants
“The experience changed the way I think and gave us tools we actively use with customers, partners, and employees. Game Design Thinking and Behavior Design helped us challenge how we traditionally approach product development.”
— Managing Director, Santander Nordics
“We left with practical tools we could apply immediately to collaboration, concept development, and the design of our new test lab.”
— Director, Bankaxept
“The instructors combined theory with concrete methods I was able to use right away in customer and team meetings. The workshop gave me new perspectives on the kind of future we want to design.”
— Management Consultant, Sopra Steria
SELECTED ORGANIZATIONS
Workshop Participants & Partners Have Included
Workshop participants and partners have included Advantage Austria, BankAxept, Santander,Sopra Steria, Knowit, and Toyota.
Frequently Asked Questions
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Executive teams, innovation groups, public agencies, foundations, civic organizations, and technology teams.
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Yes. Workshops can be adapted to the organization’s goals, audience, timeline, and operating context.
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The workshops draw on behavior design, engagement architecture, peace innovation, rapid prototyping, and applied systems thinking.
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Selected workshops address AI leadership, AI-enabled workflows, and the responsible integration of AI into human-centered organizational systems.
About Peace Innovation Lab Workshops
Peace Innovation Lab workshops help organizations apply behavior design, engagement architecture, and peace innovation methods to real organizational challenges. Current offerings focus on innovation culture, customer experience, responsible AI leadership, collaboration, trust, and measurable positive engagement across difference boundaries.
Bring a PIL Workshop to Your Organization
Workshops can be adapted for executive teams, innovation groups, public-sector agencies, foundations, and technology teams.